Shipping Policy
Information about order processing, shipping, and delivery
1. Order Processing
All orders placed on our website are processed after successful payment confirmation. Orders are usually processed within 1–3 business days, excluding weekends and public holidays.
2. Shipping Locations
We currently ship orders across multiple locations. Shipping availability may vary depending on the delivery address and courier service coverage.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location, order value, and selected shipping method. Any applicable charges will be clearly displayed before order confirmation.
4. Estimated Delivery Time
Delivery timelines are estimates and may vary depending on product availability, shipping destination, courier partner, and unforeseen circumstances.
- Domestic orders: 3–10 business days (approximate)
- International orders: Delivery times may vary
5. Pre-Orders & Exclusive Items
Pre-order, limited edition, or exclusive items may have extended delivery timelines. Estimated shipping dates will be mentioned on the product page wherever applicable.
6. Shipment Tracking
Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor the delivery status of your package.
7. Delays in Delivery
We are not responsible for delays caused by courier partners, customs clearance, weather conditions, or other circumstances beyond our control.
8. Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within a reasonable time so we can assist you in resolving the issue.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not liable for non-delivery due to incorrect or incomplete address information.
10. Customs, Duties & Taxes
For international shipments, any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer.
11. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page.
12. Contact Us
If you have any questions regarding our Shipping Policy, please contact us through our official support channels.